Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,872,908

members

1,216

online

28,866

topics

Top

Xfinity Homepage Videos Do Not Play

New Poster

Xfinity Homepage Videos Do Not Play

I use the Xfinity website for my Safari homepage.

I am running OS10.13.3 with Java current and running. For over a year, the video news links on the homepage will go to the video but will not play. Tech support (through chat) "fixed" the problem and it worked exactly once.

There is no reason to continue using the Xfinity site for my homepage when the links do not work.

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 0 replies
  • 215 views
  • 0 kudos
  • 1 in conversation