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Xfininty video error

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Xfininty video error

Getting error when attempting to run video - computer needs Flash Player.  Using Windows 7 and IE 9.  No problems until today.  Previously worked fine.  Went through download of Flash.  No change in error.  What next?

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Re: Xfininty video error


hicactuary wrote:

Getting error when attempting to run video - computer needs Flash Player.  Using Windows 7 and IE 9.  No problems until today.  Previously worked fine.  Went through download of Flash.  No change in error.  What next?


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Are you using the 64-bit version of IE9?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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