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Xbox 360 authentication error code 104

New Poster

Xbox 360 authentication error code 104

So when I moved Comcast sets up a new email for you. Don't know why it just makes things harder however every since then my xfinity app for my Xbox 360 will start to load then it's authentication error code 104. Xbox says I need to contact Comcast. But comcast is saying it should resign me in or ask me to renter my new information. I get no options at all except to exit the app. I have no idea how to get my Xbox gamer tag and my new Comcast email to sync up again so I can enjoy my app.

gamertag is OFC CAMO or penasbiceps this is my husbands Xbox info that we use.

thanks in advance for help!! 

New Poster

Re: Xbox 360 authentication error code 104

In the same situation, can someone from Comcast please provide a resolution.

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