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XFinity stream pix

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XFinity stream pix

Anyone else having this issue

Over a week ago I added the streampix to may package via my cable box, worked great for 24 hours at which time I got an error message and called Comcast - 3 calls that day - each time the rep said it would be fixed but it is not. I have to unplug the cable and power from the box every 24 hours, wait 30 minutes after reconnecting and then buy the package again at 4.99 a month. Now I realize that Comcast will not charge me 4.99 multiplied by 7 days (currently) but why should I have to reset the cable box every 24 hours in order to use the service I have subscribed too? If I want to use it on my laptop away from home I can't because it only works for 24 hours.

Has anyone else had this issue? Calls to Comcast rep have resulted in lip service, promises the problem is fixed and 3 months of free stream pix however it is no good if it only works at home.

 

Any ideas??

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