Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,809,697

members

44

online now

1,955,037

discussions

Top

XFINITY TV app crashes on Minix Neo android streaming device

New Poster

XFINITY TV app crashes on Minix Neo android streaming device

I just bought a new X8-H Plus. All my other video streaming apps are working just fine (Netflix, HBO GO, YouTube, etc.) with the exception of XFINITY TV. The app is able to pull up a list of my recorded shows and it lets me click on "watch". But after about 5 seconds the app starts to buffer and then it crashes all together.

 

I tried updating the firmware on the device, and reinstalling the XFINITY TV app a few times. None of it seems to help. 

 

Has anyone dealt with a similar issue on a Minix Neo or another Android device? I would welcome any suggestions.

 

New Poster

Re: XFINITY TV app crashes on Minix Neo android streaming device

I am in the same boat as you, just bought the x8 and am disappointed to see that the Xfinity TV app doesn't work with it. I've used the app (& the TVGO app) with my old Neo G4 and it works great despite the limitations of the G4. I hope somebody here can help us both, I'll be calling Xfinity tomorrow for sure.
Discussion stats
  • 1 reply
  • 788 views
  • 0 kudos
  • 2 in conversation