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XFINITY TV Go APP

New Poster

XFINITY TV Go APP

On Windows 7 and 8 laptops, the web app works fine for watching online shows.  As soon as you click "watch on tv", you hear a ding sound and a square screen comes up stating "Now Playing on sunroom, kitchen" or whatever other room we have a Xfinity box at home!  How do we get it to stop doing this!?!? Even if you try to "x" it out you are unable to watch a live show. I've changed the settings to no avail.  What am I doing wrong?!  We just want to watch live shows when we are on the road. Thanks.

Service Expert

Re: XFINITY TV Go APP


newie wrote:

On Windows 7 and 8 laptops, the web app works fine for watching online shows.  As soon as you click "watch on tv", you hear a ding sound and a square screen comes up stating "Now Playing on sunroom, kitchen" or whatever other room we have a Xfinity box at home!  How do we get it to stop doing this!?!? Even if you try to "x" it out you are unable to watch a live show. I've changed the settings to no avail.  What am I doing wrong?!  We just want to watch live shows when we are on the road. Thanks.


Those assets with "Watch on Tv" are only available on your home TV and when you click on them, they begin playing on that boxes selection...  There is some limitation as to what content you can actually watch LIVE using the web app.

 

-=Ray=-



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New Poster

Re: XFINITY TV Go APP

I thought we would be able to watch live tv from our laptops when we traveled?? We can watch live from our tiny phone screens LOL. 

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