Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,781

members

30

online now

1,952,694

discussions

Top

XFINITIY Streampix free preview question

New Poster

XFINITIY Streampix free preview question

We received an on demand message last night that said on May 22 and 23 (I believe it was the 23rd, but I am definitely sure it said the 22nd) that there would be a free preview of Streampix to explore and try out.  Yet today, I go to On Demand, then to Sreampix and it still cost $.  Did I dream this?  I really don't think so. 

 

Tags (1)
Official Employee

Re: XFINITIY Streampix free preview question


arkies wrote:

We received an on demand message last night that said on May 22 and 23 (I believe it was the 23rd, but I am definitely sure it said the 22nd) that there would be a free preview of Streampix to explore and try out.  Yet today, I go to On Demand, then to Sreampix and it still cost $.  Did I dream this?  I really don't think so. 

 


The free sampler preview will give you access to the first season of ten popular TV series as well as 24 featured movies:

 

TV Series (first season)


   
30 Rock
 
Heroes
 
Lost
 
Friday Night Lights
 
Grey's Anatomy
 
Secret Life Teenager
 
Married with Children
 
Desperate Housewives
 
Dawson's Creek
 

Rescue Me



 

Movies


Adventures of Milo and Otis
   
Analyze That
   
Annie (1982)
   
Being John Malkovich
   
Big Lebowski, The
   
Brokeback Mountain
   
Charlie's Angels  (2000)
   
Crouching Tiger Hidden Dragon
   
Divine Secrets of the Ya-Ya Sisterhood
   
Ghostbusters 
   
Ghostbusters  II
   
Grumpy Old Men
   
High School Musical
   
High School Musical 2
   
In the Name of the Father
   
Legends of the Fall
   
Muppets from Space
   
National Lampoon's Vacation
   
Ocean's Eleven (2001)
   
Scent of a Woman
   
St. Elmo's Fire
   
Stuart Little
   
Superman: The Movie
   

When Harry Met Sally

 

 

All of these will work On Demand, on the Xfinity TV App and on Xfinitytv.com

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


   





Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
New Poster

Re: XFINITIY Streampix free preview question

Hi Joe,

 

I appreciate the reply, and I have tried the items you listed as "free" in the preview, but they still "$".  Possibly we received the the free preview message in error? 

 

Thanks.

Official Employee

Re: XFINITIY Streampix free preview question


arkies wrote:

Hi Joe,

 

I appreciate the reply, and I have tried the items you listed as "free" in the preview, but they still "$".  Possibly we received the the free preview message in error? 

 

Thanks.


Try watching this movie and let me know if it is locked:

 

http://xfinitytv.comcast.net/movies/Being-John-Malkovich/10351/2200814464/Being-John-Malkovich/video...

 

This is just a test, not a permanent solution.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
New Poster

Re: XFINITIY Streampix free preview question

I can watch it online - but to watch it on TV, it says I stll need to have a subscription. 

Official Employee

Re: SUFFIXING Streamers free preview question


Aeries wrote:

I can watch it online - but to watch it on TV, it says I still need to have a subscription. 


Try resetting your box and then try again.

 

Note: It may take some time for the box to fully populate

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Regular Visitor

Re: SUFFIXING Streamers free preview question

We could not watch either...... really kind of bummed by it. I was hoping this would be a good alternative to Netflix. Guess not. I don't have problems with Netflix. It would be much more convenient, that is for sure. Oh well!!!! So much for free preview! I will stick to Netflix, I guess......

 

Regular Contributor

Re: SUFFIXING Streamers free preview question

None of the items here that I tried online work without a subscription, even though the email was sent to me. It states that it's good from the 22nd-28th. I am logged in.

http://xfinitytv.comcast.net/specials/streampix?mid=13000432 

New Poster

Re: SUFFIXING Streamers free preview question

I am still confused.  Sounds like we should get it for free online and on our TVs.  Still says it "costs" for the TV access though.  Frustrating.  Stated on the page for the above link -

"Streampix Sampler - For a limited time watch these favorite TV series and movies for free" 

 

We have no desire to watch these movies and series online - would like to watch them on TV so we could watch together as a family. 

 

We have unplugged our box and everything else.  Think this is a Comcast fail for the moment. 

Discussion stats
  • 8 replies
  • 1635 views
  • 2 kudos
  • 4 in conversation