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X1 TV app not working after change in service today

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Regular Contributor

X1 TV app not working after change in service today

Please help! It asked me to log in again and now says the service is not available in my area. I have been using it for over 6 months in my area so I think something got screwed up today when I upgraded my service. Can someone please remind me of the X1 customer service phone number? Thanks.
Accepted Solution

Re: X1 TV app not working after change in service today

This is a glitch and should be resolved soon, it has happened before
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Frequent Visitor

Re: X1 TV app not working after change in service today

my x1 has not been working today at all.internet is out too

Regular Contributor

Re: X1 TV app not working after change in service today

So after 4 hours with customer service last night a very helpful guy named Jim on twitter got my TV app to work again. The only issue now is that I have no local channels and no "good" channels (i.e. ESPNs, NBC Sports, MLB Network, etc.). Hope this can be resolved quickly! 

Frequent Visitor

Re: X1 TV app not working after change in service today

This is a glitch and should be resolved soon, it has happened before
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