Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,509

members

51

online now

1,953,393

discussions

Top

X1 Favorites & Xfinity TV

Regular Contributor

X1 Favorites & Xfinity TV

If I save Favorites on my X1 will they be added or update those on Xfinity TV web page?

If so, how long does that take?

Service Expert

Re: X1 Favorites & Xfinity TV


jl747 wrote:

If I save Favorites on my X1 will they be added or update those on Xfinity TV web page?

If so, how long does that take?


I haven't been able to find Favorites on this URL.  They USED to be there.

 

https://tv.xfinity.com/listings




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Problem Solver

Re: X1 Favorites & Xfinity TV

Sorry Robert, but I've been using the XTV web portal for over 1 1/2 years now, and there NEVER was a favorites there. The only place you can save favorites is to here: http://xfinitytv.comcast.net/tv-listings, yet they still don't update with the X1 cable box.  

 

As for jl747's question, no, the favorites saved on the X1 cable box do not propagate to the Xfinity TV web page.  Like I said to Robert, I've had X1 for over 1 1/2 years and the favorites never made it to the web page.  Why it doesn't do that, that's something Comcast should answer.

 


RobertWy wrote:

jl747 wrote:

If I save Favorites on my X1 will they be added or update those on Xfinity TV web page?

If so, how long does that take?


I haven't been able to find Favorites on this URL.  They USED to be there.

 

https://tv.xfinity.com/listings

Service Expert

Re: X1 Favorites & Xfinity TV

And I notice that link has an old setting for Favorites.  My X1 system has additional Favorites that I added recently.

 

And it appears there is no way to "refresh" favorites.

 

Thanks for the info.  I guess I just "mis-remembered".  I hardly ever use the xtv web portal.


HowAboutThisOne wrote:

Sorry Robert, but I've been using the XTV web portal for over 1 1/2 years now, and there NEVER was a favorites there. The only place you can save favorites is to here: http://xfinitytv.comcast.net/tv-listings, yet they still don't update with the X1 cable box.  

 

As for jl747's question, no, the favorites saved on the X1 cable box do not propagate to the Xfinity TV web page.  Like I said to Robert, I've had X1 for over 1 1/2 years and the favorites never made it to the web page.  Why it doesn't do that, that's something Comcast should answer.

 


RobertWy wrote:

jl747 wrote:

If I save Favorites on my X1 will they be added or update those on Xfinity TV web page?

If so, how long does that take?


I haven't been able to find Favorites on this URL.  They USED to be there.

 

https://tv.xfinity.com/listings


 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Regular Contributor

Re: X1 Favorites & Xfinity TV

Thanks for your feedback.

 

Well the technology is there but I guess they will not use it.

They take away simple features and then make it more difficult when a new ssytem is pushed out.

 

What a shame.

 

By they way I just today received your replies. Something is wrong with the forums pushing out replies.

New Poster

Re: X1 Favorites & Xfinity TV

This link for the web portal now redirects to a new portal that has NO favorites on it!  WHY WHY WHY!?!????

Discussion stats
  • 5 replies
  • 471 views
  • 0 kudos
  • 4 in conversation