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X1 DVR remote does not power on my TV or control volume

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X1 DVR remote does not power on my TV or control volume

My X1 DVR remote does not power my tv or control volume. Everything else works but how do I get it to control the volume and power?
Contributor

Re: X1 DVR remote does not power on my TV or control volume

Two questions - has it been programmed to talk to the TV?  If so, is the TV button pressed before trying to operate the TV?

Contributor

Re: X1 DVR remote does not power on my TV or control volume

I received my new remotes, and they do the same thing, no power or volume control...have to use two remotes..called Comcast....no help..sorry. l

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