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X1 Boxes reversed on Xfinity 1 Remote App on Samsung Galaxy S3

Contributor

X1 Boxes reversed on Xfinity 1 Remote App on Samsung Galaxy S3

I downloaded the Xfinity 1 remote App on my Galaxy S3, opened it and loggd on. It showed I was connected to my Living room box, but nothing would work. I switched it to bedroom on my Galaxy S3  and it worked my living room X 1 box. I then switched it back to living room on my S3 and went into my bedroom. the remote app worked my bedroom box. So the labels are switched in the App on my Galaxy S3.  I went into the setup on my cable boxes and they are labeled correctly. My Living room is listed as living room and my bedroom is labeled as bedroom. I dont understand why the app is reversed. I am glad it works, I just would like an answer to the mix matched listing. If anyone has an explanation, I would greatly appreciate it...

Regular Contributor

Re: X1 Boxes reversed on Xfinity 1 Remote App on Samsung Galaxy S3

Hi!

 

Would you mind direct messaging me with the following info:

OS of Galaxy

Version of XFINITY TV Remote app

Comcast User ID

 

Thanks,

Sharon

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