Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,664

members

43

online now

1,952,661

discussions

Top

Why did you take away my xfinity app on my Xbox 360?

New Poster

Why did you take away my xfinity app on my Xbox 360?

So, why did comcast take away the xfinity app from my Xbox 360?  It was the only way I was able to mostly enjoy the programming I pay to see.  The OD feature on the comcast box freezes and drops audio, plus has no (that I can find) close captioning.  The OD feature on the 360 had more episodes available as well.  Why am I paying $97/month for features I can't use on equipment that doesn't work properly?  At least on the 360 I could see clear picture with good audio and excellent close captioning with a pause feature that would stay put for hours if necessary.  I am again very disappointed with comcast's clear disregard for its customers.  If an employee can tell me why I can't use this (mostly functioning) app, please do so.  Thank you.

 

My alternate e-mail is all I use, not the account supplied by comcast.  It's available to employees.

Discussion stats
  • 0 replies
  • 348 views
  • 0 kudos
  • 1 in conversation