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Where are the new features on the Xfinity TV App ?

Regular Contributor

Where are the new features on the Xfinity TV App ?

Copied from :

App Store - XFINITY TV

 

What's New in Version 1.10.1

For XFINITY cable subscribers with DVR service, you can now view and modify scheduled recordings, completed recordings and the priority manager from one convenient place within the App.

 

My emphasis.

 

So where do I view completed recordings ?  The DVR Manager screen only has Scheduled Recordings and Priority Manager, and it does show that there are recordings on my DVR by the % full meter.

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Official Employee

Re: Where are the new features on the Xfinity TV App ?

ygor, on the first screen, right above Scheduled Recordings, you should see My Recordings which will show you your completed recordings.  Do you see My Recordings?




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Silver Problem Solver

Re: Where are the new features on the Xfinity TV App ?

Ok, I just updated the app also, the first screen is based on whatever last screen you were on when you left previously.  the only way I see to get to scheduled recordings is to press "more" first then I get scheduled recordings and priority manager which is new. I can modify recording settings for new shows, I see no way to delete or change anything with shows already recorded. 

Official Employee

Re: Where are the new features on the Xfinity TV App ?

After you go to "More", then "DVR Manager", if you have recordings on your DVR you should see "My Recordings".  Under "My Recordings", you can select "Edit" in the upper right, then select a radio button next to the recording you wish to delete.  At that time you should see "Delete Recordings" in red appear at the bottom of the screen.

 

Do you have recordings on your DVR and do you see "My Recordings"?  If this isn't your experience, let me know and I can escalate to a Product Manager.  Here's what you should be seeing (minus my kids' recordings)...

 

photo 1.PNG

 

photo 2.PNG

 

photo 3.PNG

 

 

thanks,

Eric




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Silver Problem Solver

Re: Where are the new features on the Xfinity TV App ?

My recordings is not there for me or the other OP who started the thread.   I don't know how to paste the screen shot in otherwise I would show you.

 

Any suggestions on why neither of us have that?  Both dvr's are more than 50% full.  Is there a setting on our account or anyplace else that needs to be turned on to allow this to work.  I have not cleared cache but have restarted. 

Official Employee

Re: Where are the new features on the Xfinity TV App ?

I looked into this further and this feature isn't yet available in all markets.  As soon as this is availalble in your market the app will automatically adapt to show that feature.  Sorry for the confusion.




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Silver Problem Solver

Re: Where are the new features on the Xfinity TV App ?

What markets or what hardware do you need to have this work.  I have the newer guide with motorola hardware.

Regular Visitor

Re: Where are the new features on the Xfinity TV App ?

On both of my DVR boxes I only see "Scheduled Recordings" and "Priority Manager" but no "My Recordings". both on my iPad and my iPhone.
Regular Contributor

Re: Where are the new features on the Xfinity TV App ?

Nope !

My DVR Manager Screen only has "Scheduled Recordings" and "Priority Manager"

Official Employee

Re: Where are the new features on the Xfinity TV App ?

Yes, sorry, that was my mistake.  This is in limited release at the moment and will be availalbe to all customers soon.  There's no definitely date on that yet but we'll let you know.  We're updating the copy in the app store as well so there isn't any more confusion.

 

Eric




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Regular Contributor

Re: Where are the new features on the Xfinity TV App ?

Thank you for the clarification.

Please relay my frustration to the folks responsible for this SNAFU.

Regular Visitor

Re: Where are the new features on the Xfinity TV App ?

I live in the Chicago area and I do not have the ability to delete programs from my app. I do not have the third tab that everyone is missing. What is weird is a friend who lives less than a mile away does have the my recordings tab and can view and delete the recordings on his DVR through the iPad. Can someone at Comcast explain this??
Silver Problem Solver

Re: Where are the new features on the Xfinity TV App ?

I still don't have in NJ.  There has not been an updated app since then

Official Employee

Re: Where are the new features on the Xfinity TV App ?

My Recordings isn't yet available in all markets.  As soon as this is availalble in your market the app will automatically adapt to show that feature.




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