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What has happened to the DVR manager on the website?

Regular Visitor

What has happened to the DVR manager on the website?

DVR Manager used to have a menu button to click on but I can't find anything about the service except by doing a search.  Even at that the results keep sending me back to the main page with no apparent link to the DVR manager.  Help!!

Bronze Problem Solver

Re: What has happened to the DVR manager on the website?


slink10 wrote:

DVR Manager used to have a menu button to click on but I can't find anything about the service except by doing a search.  Even at that the results keep sending me back to the main page with no apparent link to the DVR manager.  Help!!


The new web site is here https://tv.xfinity.com/. The dvr manager is under Saved. To use it, you need x1 service with cloud storage enabled on your account.

 

Most of the great features of the old site are gone.


See a summary of changes here:
http://forums.xfinity.com/t5/Xfinity-TV-Website/Announcement-and-feedback-thread-TV-Go-is-now-part-o...


See all complaints here:


http://forums.xfinity.com/t5/Xfinity-TV-Website/Announcement-and-feedback-thread-TV-Go-is-now-part-o...


Send your concerns here ecare@comcast.com and use the feedback button on the listings page

Frequent Visitor

Re: What has happened to the DVR manager on the website?

I'm having the same issue!!! I just sent an email to that guy Tom!! I think they are changing things. With firefox I cannot even sign-in (jumps over the page where it asks what device we are using)! And then with IE when I do get in, it brings you to that TV page with no link to DVR manager (use to be on the bottom, I thought)!  They think they are making things better and they are just making it worst! Same with the old webpage. I liked that better than the one they have now and it keeps locking up on me (script stops!).  I must’ve had about 6 sites open at the same time too trying to get it to open!! It kept popping up new windows!

 

Frequent Visitor

Re: What has happened to the DVR manager on the website?

Seriously???? WE need X-1 with the cloud!! WTFrig Comcast!!! Why don’t you ever send out information telling us this!!!!!!!!! Unbelievable!!!!!! That is BS!!!! Are my shows still scheduled for taping that I originally already had set up??????????


m.venanzi wrote:

slink10 wrote:

DVR Manager used to have a menu button to click on but I can't find anything about the service except by doing a search.  Even at that the results keep sending me back to the main page with no apparent link to the DVR manager.  Help!!


The new web site is here https://tv.xfinity.com/. The dvr manager is under Saved. To use it, you need x1 service with cloud storage enabled on your account.

 

Most of the great features of the old site are gone.


See a summary of changes here:
http://forums.xfinity.com/t5/Xfinity-TV-Website/Announcement-and-feedback-thread-TV-Go-is-now-part-o...


See all complaints here:


http://forums.xfinity.com/t5/Xfinity-TV-Website/Announcement-and-feedback-thread-TV-Go-is-now-part-o...


Send your concerns here ecare@comcast.com and use the feedback button on the listings page


 

Bronze Problem Solver

Re: What has happened to the DVR manager on the website?


sandylu wrote:

Seriously???? WE need X-1 with the cloud!! WTFrig Comcast!!! Why don’t you ever send out information telling us this!!!!!!!!! Unbelievable!!!!!! That is BS!!!! Are my shows still scheduled for taping that I originally already had set up??????????


m.venanzi wrote:

slink10 wrote:

DVR Manager used to have a menu button to click on but I can't find anything about the service except by doing a search.  Even at that the results keep sending me back to the main page with no apparent link to the DVR manager.  Help!!


The new web site is here https://tv.xfinity.com/. The dvr manager is under Saved. To use it, you need x1 service with cloud storage enabled on your account.

 


Yep, very professional of them isn't it? The only info given was after a few days of many complaints, they put a FAQ in the first post of this:

http://forums.xfinity.com/t5/Xfinity-TV-Website/Announcement-and-feedback-thread-TV-Go-is-now-part-o...

Bronze Problem Solver

Re: What has happened to the DVR manager on the website?


sandylu wrote:

Seriously???? WE need X-1 with the cloud!! WTFrig Comcast!!! Why don’t you ever send out information telling us this!!!!!!!!! Unbelievable!!!!!! That is BS!!!! Are my shows still scheduled for taping that I originally already had set up??????????


m.venanzi wrote:

slink10 wrote:

DVR Manager used to have a menu button to click on but I can't find anything about the service except by doing a search.  Even at that the results keep sending me back to the main page with no apparent link to the DVR manager.  Help!!


The new web site is here https://tv.xfinity.com/. The dvr manager is under Saved. To use it, you need x1 service with cloud storage enabled on your account.

 


 


Your old scheduled recordings should still be setup, try viewing using the old fashioned remote and your tv.

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