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Weeds- New Season on Demand

New Poster

Weeds- New Season on Demand

Episode 1 - almost to the end and the new episode that aired last night is freezing when I am watching it on my computer. What is the problem?

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Official Employee

Re: Weeds- New Season on Demand


malgio wrote:

Episode 1 - almost to the end and the new episode that aired last night is freezing when I am watching it on my computer. What is the problem?


So the end of episode 1 and all of episode 2 is freezing up?

 

When exactly in episode 1 does the video start to freeze?

 

Also, please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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New Poster

Re: Weeds- New Season on Demand

Episode 1 freezes at about 20.44. You hear voices but the video freezes and then it completely stops. I've tried to resume when I go back and it happens each time.

Episode 2 freezes at the beginning of the credits.

Official Employee

Re: Weeds- New Season on Demand


malgio wrote:

Episode 1 freezes at about 20.44. You hear voices but the video freezes and then it completely stops. I've tried to resume when I go back and it happens each time.

Episode 2 freezes at the beginning of the credits.


I cannot duplicate these issues.

 

Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
New Poster

Re: Weeds- New Season on Demand

Weeds episode 2 freezes at 1:04. Thanks

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