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Website Streaming Skipping at Random

Frequent Visitor

Website Streaming Skipping at Random

https://tv.xfinity.com/recordings/6074196315566882112

Keep trying to stream recordings via website and it keeps skipping around at random, its not buffer or stopping, its just instantly skipping.

 

Whats going on?

 

Problem Solver

Re: Website Streaming Skipping at Random

Hello

 

Ugh, sorry you're having this problem. There was definitely some Cloud DVR trouble in the Houston area last night; if you can tell me which recordings are giving you trouble, I can use that info to investigate further.

 

LHC




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Frequent Visitor

Re: Website Streaming Skipping at Random

Anything in my account/saved dvr.

https://tv.xfinity.com/recordings/6074196315566882112

"ballers"
Its been going on since last week, I figured it was a problem and would work itself out but it still seems to be on-going.

Problem Solver

Re: Website Streaming Skipping at Random

Yeah, that recording may just be hosed. Looking.




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I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as a Best Answer!solution Icon
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I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
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Retired Comcast Employee.
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Mark a Best Answer!solution Icon

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