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Web Site TV name

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New Poster

Web Site TV name

I got a new cable box and want to identify it on the My Services so I know what each box is. I have names for all my other boxes, cuch as kitchen TV etc, but do not know how to update the names one can add on to the box.

Accepted Solution

Re: Web Site TV name


JM-PHL wrote: ... I do not know how to change the "TV 1" to a new name 

Does http://xfinitytv.comcast.net/mytv/cable-boxes work?

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Problem Solver

Re: Web Site TV name


JM-PHL wrote:

I got a new cable box and want to identify it on the My Services so I know what each box is. I have names for all my other boxes, cuch as kitchen TV etc, but do not know how to update the names one can add on to the box.


   How about just calling it new and add the date?

New Poster

Re: Web Site TV name

I need to know how to update the name on line.. I am fine with knowing waht to name it.. Right now online it reads "TV 1". My otehr boxes all ahve neames lkke Kitche TV, Living Room TV etc. that year ago I set. I do not know how to change the "TV 1" to a new name 

Gold Problem Solver

Re: Web Site TV name


JM-PHL wrote: ... I do not know how to change the "TV 1" to a new name 

Does http://xfinitytv.comcast.net/mytv/cable-boxes work?

New Poster

Re: Web Site TV name

Yes!! Thanks!. Comcast should really fix their web sites.. one would think this cold be found under "My Services" and then TV. 

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Frequent Visitor

Re: Web Site TV name

I tried this as I want to change my TV names. It would not work for me. After I entered my names and hit the Save button I got a message stating that an unexpected error occurred. Are there ant Comcast people reading this that could figure out why I am getting this error and hopefully fix the problem?