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Watching a movie and then it says error and wont play

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Watching a movie and then it says error and wont play

I was watching a movie and all of sudden it stopped playing and a error came up I tried to refresh the page but it would not play it started to then said error.

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Re: Watching a movie and then it says error and wont play


Leeann5 wrote:

I was watching a movie and all of sudden it stopped playing and a error came up I tried to refresh the page but it would not play it started to then said error.


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Please send the URLs of the videos that you are trying to watch.

 

Also, what error code and message are you getting?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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