Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now




Watching TV on internet

New Poster

Watching TV on internet

I am paying for Xfinity TV but dont have a TV so I try to watch online but most of the TV shows I want to watch do not play. It was made clear when I signed up for this service that ALL of my TV watching would be online and not with an actual TV. It seems that I cannot watch most of the TV shows I would like to watch and I am very upset.  I get messages saying "there is a problem and need to refresh" but refreshing does not solve the issues and I am unable to view.  I call 24/7 technical support and am told they are closed no matter what time I call.  So far the only show I can watch consistantly with no difficulty is Big Brother.  I also use Hulu and netflix and have no problems so I know the issue is not my computer.  I am ready to discontinue this part of my service if this cannot be resolved.

Discussion stats
  • 0 replies
  • 0 kudos
  • 1 in conversation