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Watching Doctor Who Online - Multiple problems

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Watching Doctor Who Online - Multiple problems

This year I won't be spending much time at home, so will likely be watching it completely online.

However, last year it seemed to have a lot of problems, and watching previous episodes on demand now isn't helping my worries.

 

The a similar problem to that of Season 1 episode 13 (the Parting of Ways) has already already been addressed in these forums, but I'm going to add on briefly to it. I get the same error, except when I click on this episode, it plays the Satan Pit. Halfway into the show, I get error 3050.

 

This isn't the only episode with problems. "Science in the library" (Incorrectly named, it's Silence, not Science) leads to "The Hungry Earth" instead. However, this episode thankfully plays all the way through.

 

These problems are similar to last year's. Last year, new epiodes were listed under the wrong name and sometimes even out of order. There were minor issues too, such as all episodes being listed as featuring Billie Piper and David Tennant.

 

Dear Comcast, I would like to know, with Doctor Who expected to air sometime next month, can I expect to see it air online, On Demand, with little to no problems this year?

Accepted Solution

Re: Watching Doctor Who Online - Multiple problems

These issues should all be resolved now.  Sorry again for the inconvenience.

 

Eric

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Official Employee

Re: Watching Doctor Who Online - Multiple problems

Thanks for reporting these issues.  We're looking into it.  Sorry for the inconvenience.

 

Eric




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Official Employee

Re: Watching Doctor Who Online - Multiple problems

These issues should all be resolved now.  Sorry again for the inconvenience.

 

Eric




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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
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I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
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Mark it as a solution!solution Icon
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