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Watch in home only message

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Watch in home only message

I am in my house and on my home wifi. Comcast internet and modem. Yet certain channels won't stream. Message says watch in home only . How to remedy ? 

Service Expert

Re: Watch in home only message


lance4388 wrote:

I am in my house and on my home wifi. Comcast internet and modem. Yet certain channels won't stream. Message says watch in home only . How to remedy ? 


Quoted from a Comcast OE,

 

Refresh the page (F5 or click the browser "Refresh" button)
Check if this fixed the problem
Unplug the modem for 10 seconds
Check if this fixed the problem
Sign out and back in
Check if this fixed the problem

90% of the time step 1 solves the issue for me.

 




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Silver Problem Solver

Re: Watch in home only message


geek46 wrote:

lance4388 wrote:

I am in my house and on my home wifi. Comcast internet and modem. Yet certain channels won't stream. Message says watch in home only . How to remedy ? 


Quoted from a Comcast OE,

 

Refresh the page (F5 or click the browser "Refresh" button)
Check if this fixed the problem
Unplug the modem for 10 seconds
Check if this fixed the problem
Sign out and back in
Check if this fixed the problem

90% of the time step 1 solves the issue for me.

 

 


Just to be clear, after unplugging the modem, plug it back in and then wait a few minutes for it to reconnect!

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