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Watch ABC app can't verify with Comcast.

Regular Visitor

Watch ABC app can't verify with Comcast.

Comcast Joe - - - - - -When attempting to watch the WatchABC app, I get the message that ABC is not part of my subscription.  I have already used the Comcast chat and the rep had me reset my cable box and wait for it to recycle.  It didn't help.  I contacted ABC about it.  They had me delete the app, check the settings on my phone, restart my phone and reinstall the app.  They referred me back to Comcast to reset my account, username and password.  Can you do that for me?


Re: Watch ABC app can't verify with Comcast.

It's not your username/password.


Similar threads exist. I'm unable to watch ABC, NBC (which is funny given guess who owns them..) or FOX because they all say I don't subscribe yet these are basic local channels.


You only seem to be able to watch old stuff that everyone can watch but most the new stuff is restricted, except for ABC that flat out restricts everything.


Anyway http://forums.comcast.com/t5/XfinityTV-Website/Says-I-need-a-subscription-to-watch/td-p/1967841 has the run on of no one helping...

New Poster

Re: Watch ABC app can't verify with Comcast.

I'm having same issue. Called in once they said it was there issue Andy they would fix it. Nothing changed. Called in today they say they are not responsible. I don't know why they can't verify I am a xfinity customer!
New Poster

Re: Watch ABC app can't verify with Comcast.

Are you saying we are all having this problem bc ABC and comcast have some conflict amongst themselves and money?

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