Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,389

members

59

online now

1,953,245

discussions

Top

WHY ARE TV LISTINGS NOT LISTED

Regular Visitor

WHY ARE TV LISTINGS NOT LISTED

What is wrong with your webpage?   Cannot view tv listings for my area 20009.   The only thing that is listed is channel 153 (which I don't have) which seems to be the Revolt network?   Have you been hacked???   Your technicians are as baffled as I am and say it's a problem with your horrible website which they venture to guess you are updating.   Updating for a whole day??? with no changes??? what is up here?   Do I have to go back to purchasing paper copy tv guides?

Silver Problem Solver

Re: WHY ARE TV LISTINGS NOT LISTED

There's still the guide button on your remote, tvguide.com, and numerous other ways of seeing what's on.
Official Employee

Re: WHY ARE TV LISTINGS NOT LISTED

The listings for your area pulled up without a problem for me.  Were you selecting the digital channel lineup?

Comcast Nick
Supervisor
Executive Customer Relations




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Regular Visitor

Re: WHY ARE TV LISTINGS NOT LISTED

TRIED EVERYTHING.   AS DID COMCAST TECHS I CALLED

Regular Visitor

Re: WHY ARE TV LISTINGS NOT LISTED

MY REMOTE DOESN'T HAVE GUIDE BUTTON.  IT'S FOR THE SMALL CONVERTER.   I DID NOT WANT THE ONE THAT LOOKS LIKE A VCR.  TOO MANY UGLY THINGS TO LOOK AT ALREADY

 

Discussion stats
  • 4 replies
  • 834 views
  • 0 kudos
  • 3 in conversation