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Voice remote

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Regular Visitor

Voice remote

Will the voice remote work for all X1 system subscibers?

Am I able to pick up a voice remote at my local Comcast service center, or is it only available by shipment to my home?

Accepted Solution

Re: Voice remote


CharlieG100 wrote:

Thank you, Andrew.

I forgot to ask if there is a fee involved if I pick up the remote at the service center and if I have to call ahead to arrange the pick up.


There is no fee and you do not need to call ahead to arrange for pickup.  

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Official Employee

Re: Voice remote


CharlieG100 wrote:

Will the voice remote work for all X1 system subscibers?

Am I able to pick up a voice remote at my local Comcast service center, or is it only available by shipment to my home?


Yes unless you have an RNG150 ( not compatible). 

Yes, you can pick up an XR11 anytime at your local service center.





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Regular Visitor

Re: Voice remote

Thank you, Andrew.

I forgot to ask if there is a fee involved if I pick up the remote at the service center and if I have to call ahead to arrange the pick up.

Service Expert

Re: Voice remote


CharlieG100 wrote:

Thank you, Andrew.

I forgot to ask if there is a fee involved if I pick up the remote at the service center and if I have to call ahead to arrange the pick up.


There is no fee and you do not need to call ahead to arrange for pickup.  




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