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This is happening to all of my subscriber videos for a couple of days.
The error message I am getting is
Sorry, we've experienced some difficulty playing your video.
Please refresh this page in your browser to try again.
The initial ad will start for about 4 seconds and then switch to the above message
My Device Information
My Clock Time:Wed Jun 19 2013 20:08:32 GMT-0400 (Eastern Daylight Time)Server Clock Time:Wed Jun 19 2013 20:08:07 GMT-0400 (Eastern Daylight Time)
My Account Information
In Home Authenticated:FalsePrimary Account:TrueProvider Codes:S, Du, Cy, Fk, Ep, Eq, Hc, Dm, Cq, Hb, Eu, Ey, Ee, Fm, U, Gz, Fc, Eh, Bt, Ca, Gi, Bw, Gf, Bu, By, Em, Ax, Bs, At, Bl, Gd, Fo, Bp, Gw, Gr, Cw, K, Dg, J, Dt, Bn, Ha, Bi, Bj, Ce, Ez, Dx, Gk, Fd, Do, Fy, Is, Au, Ed, B, Go, Dj, De, Ei, H, Fa, Ci, A, Fx, Gq, Cp, Ge, Ea, Cb, E, Eb, Bz, Co, Gh, Ir, Dp, Gg, Gl, Dh, F, M, En, Gp, Cd, Cf, Fb, Ar, Cg, Df, Cu, Cz, Br, Fe, Ga, Fw, Fz, Bx, Dw, Bb, Bc, Fn, Ff, Dv, Ct, Cs, Et, Cv, Gv, Fr, Db, Dr, Bm, Bk, Er, Fv, Dy, Bo, Dn, Bq, Gy, G, Aw, Dc, Dd, Da, Im, Fq, Fl, Gs, Bv, El, Di, Fu, Cx, Dq, Cm, Fp, Ds, Eo, Gx, D, Y, Es, Gj, Ev, Ht, Fj, Cn, Ch, Gb, Eg, CcInternet Subscriber:TrueCable TV Subscriber:TrueVoice Subscriber:False
I'm getting the same error. it appears that I can watch live chanels but nothing streaming.
trying to watch:
I am now getting both the following error messages with the same results/outcome.
Error900|101000.101004.101005 and Error900|101000.101004.101006
Online is essentially the only way that I watch tv anymore, so I am paying a lot of money for a service that just flat out isnt working and hasnt been for weeks. Yet my bill remains the same...
I am getting the same error... The initial post for this has been up for a few days now. I think all of us customers would like a response. I only watch online and deeealing with the customer service is more frustrating than banging my head against a brick wall.
Seriously browncathy! I haven't been able to watch anything on my computer for over four days - I've tried three different browsers and get the same results? Hello - anyone from comcast out there?
I'm having the same problems too, and the sad reality is 1) Comcast doesn't appear to check these forums and 2) i really honestly seriously do not have the time to sit with Comcast Cust Serv for over 2 hours to attempt to identify this being a problem on my end.
Comcast reps rarely respond in these forums, just other customers trying to help.
Videos not playing is a computer issue, not a comcast issue.
The only help someone can offer is basic troubleshooting techniques.
Try another browser,empty the cache, update flash, update silverlight.