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Video on demand and windows 8.1

New Poster

Video on demand and windows 8.1

Video on demand will not play on any computer running windows 8.1.  No error message just will not load.  Works on ipad and computers running windows 7.

New Poster

Re: Video on demand and windows 8.1

Having the same problem with Comcast since the 8.1 Windows update on my Surface. I have found that Chrome works.  

New Poster

Re: Video on demand and windows 8.1

I also am unable to play certain content in Windows 8.1/IE 11.  when launching a video it displays the video rating and manage parental controls but go no further.  I can go to a Windows 7 computer running IE 10 and it works fine.  Chrome also works on desktop of Windows 8.1, but drains my battery twice as fast, so that's not necessarily a reasonable workaround.

 

Note: Some content works ok, notably things that are available via HULU.

 

Can a Comcast resource confirm/reproduce this?

New Poster

Re: Video on demand and windows 8.1

Same problem:  Windows 8.1, IE 11 -  get either loading dots forever and/or parental controls link, movies don't play.

New Poster

Re: Video on demand and windows 8.1

Same here, COMCAST please help!