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With no help from Comcast as they are pretty much worthless on these issues, i finally figured this out myself. I signed out of my account and then signed back in. Once I did this, I was again able to download shows. Have no idea why, but it's now working again.
You would think something that simple Comcast would have a FAQ for it or response on this Board, but guess not.
Hello All -- App issues are generally fixed by signing out of the App and signing back in. Sometimes you have to go as far as uninstalling/reinstalling.
just recieved the error..... video access issue:: 7002.. after reading a few posts i logged out of the app and logged back in, it didn't work.... so i deleted the app and re added it, logged in and now i have my movie i hope this helps any one in the future