Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,809,634

members

24

online now

1,954,992

discussions

Top

Video access issue 410

Regular Visitor

Video access issue 410

I am getting this following message when trying to watch a program on my iPad on xfinity to go: "Video access issue::410" How do I fix this?

New Poster

Re: Video access issue 410

I've been getting this error as well for quite some time now. How do I play my videos on my iPad when it was working fine before?

New Poster

Re: Video access issue 410

I get it too.  At least for every live channel I've tried.  

 

except cnn.

 

go figure.

 

New Poster

Re: Video access issue 410

Go to the App Store. Use search button to pull up xfinity live app. Download app.

issue resolved! That simple.

Discussion stats
  • 3 replies
  • 2337 views
  • 0 kudos
  • 4 in conversation