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Video Playback issue

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Video Playback issue

I too am unable to update or locate the Xfinity Video Player Update or "Upgrade your Xfinity Player!"

Is Xfinity/Comcast discussing plans to give a rate adjustment for this problem to Xfinity/Comcast account holders? :manindifferent:

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Silver Problem Solver

Re: Video Playback issue

Here is the link to silverlight

 

http://www.silverlight.net/

 

also make sure you have the most current version of flash installed.

 

Clear your cache and your cookies then restart your computer then try again.

Official Employee

Re: Video Playback issue


St01 wrote:

I too am unable to update or locate the Xfinity Video Player Update or "Upgrade your Xfinity Player!"

Is Xfinity/Comcast discussing plans to give a rate adjustment for this problem to Xfinity/Comcast account holders? :manindifferent:


Not all videos may be working on Internet Explorer 9 32-bit or 64-bit versions. Our team is currently working on this issue.

 

In the meantime, please use one of these browsers to watch videos:

 

Goggle Chrome 16

 

Safari 5.1

 

Firefox 9.0

 

Please follow this thread for more information and updates:

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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