Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,760

members

90

online now

1,953,668

discussions

Top

User Accounts

Contributor

User Accounts

I do not have cable at home. But I got a Comcast guy to come out and set up my dad in his new home with enhanced cable and internet. The Comcast guy asked for an email address--I gave him mine, because we don't know how frequently my dad will be checking his emails. I then gave him my dad's email as well. When finished, the Comcast guy told me I could have a user account, using my dad's account, and I could see various cable stations on my computer. I really don't know much about cable--how exactly can this work? I'm in a different location than my dad. What is the procedure to get a user account under his name? Thank you. Marilyn

Contributor

User Accounts

I do not have cable at home. But I got a Comcast guy to come out and set up my dad in his new home with enhanced cable and internet. The Comcast guy asked for an email address--I gave him mine, because we don't know how frequently my dad (age 93) will be checking his emails. I then gave him my dad's email as well. When finished, the Comcast guy told me I could have a user account, using my dad's account, and I could see various cable stations on my computer. I really don't know much about cable (never had it in my life, and I'm 64)--how exactly can this work? I'm in a different location than my dad. What is the procedure to get a user account under his name? Thank you. Marilyn

Discussion stats
  • 1 reply
  • 351 views
  • 0 kudos
  • 1 in conversation