Set up your remote control
Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts
New to the Community? Start here.
5,842,871
members
1,058
online
36,292
topics
Unwatchable streaming
@JLDub wrote:
I am extremely frustrated with my Xfinity/Comcast streaming services as of late. I travel and look forward to watching my recorded shows from my hotel room but lately, that has been virtually impossible. My shows, for example, Billions, has been truncated down to 29 minutes and constantly skips ahead. This only happens when I am away from home. Nothing seems to be wrong with the DVR when I am at home, but on my laptops or iPads, it makes watching impossible. What can I do to fix this problem? I am on the verge of finding a new provider. Thanks in advance for the help.
it is a national problem but seems to affect the northeastern states area more often. Comcast has not given an estimated time of repair. while you are travelling, on-demand versions of shows should be available.
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!
I am not a Comcast employee.
Was your question answered?
Mark an Answer!
Johnwiley, can you send me your full name and phone number so I can check your account? If there is an issue, I can monitor this for you.
KenF
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!
Mark a Best Answer!
-
259 views
-
0 kudos
-
-
