Set up your remote control
Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts
New to the Community? Start here.
5,842,787
members
1,545
online
36,279
topics
Unpause Device
Hi KBurgos, have you tried removing the app and then adding it back to your phone? If not please so now, also if you have another phone or tablet available please download the app there and see if you get the same error.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!
Mark a Best Answer!
-
468 views
-
0 kudos
-
-
