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Unhandled Error Message :: 106000 ::

New Poster

Unhandled Error Message :: 106000 ::

I have an LG Smartphone and Xfinity X1.  Why do I always get error message above when I use the Xfinity GO TO app?

Frequent Visitor

Re: Unhandled Error Message :: 106000 ::

What type of LG Smartphone? 

New Poster

Re: Unhandled Error Message :: 106000 ::

LG L39C

Admin1

Re: Unhandled Error Message :: 106000 ::

aok40 -- Are you talking about the Xfinity TV Go app? When does this error happen? 




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Frequent Visitor

Re: Unhandled Error Message :: 106000 ::

Zach, I'm on my iPad2 at work using the latest GO app.

 

Get the 101000.106000.-11853 error sporadicaly.  

 

It takes a number of tries to get back on.

 

Seems to happen mostly with a TNT goes to commercial break.

Admin1

Re: Unhandled Error Message :: 106000 ::

Thank you. I have forwarded this information to our App team. 




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Visitor

Re: Unhandled Error Message :: 106000 ::

I do not see any resolution for this issue I have gone through many forms and red the same issues over and over I keep getting the error the app was working fine yesterday and now today it does not work
Problem Solver

Re: Unhandled Error Message :: 106000 ::

Hello Cecilbear22,

 

Have you tried uninstalling and reinstalling the app? Also what device, operating system, and web browser are you using?




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New Poster

Re: Unhandled Error Message :: 106000 ::

I have the same Unhandling error and have had since my newest phone.

 

I have a Samsung Galaxy S7 (Android version 6.0.1). When I get into the Xfinity TV app & try to play a recorded show.

 

See below.

 

Any advice? I have already uninstalled & reinstalled the Xfinity TV app.

New Poster

Re: Unhandled Error Message :: 106000 ::

I am getting the same error. 

 

Mine reads as:

 

Playback Issue ::

 

101000.106000.-11853

We alerted our video team to the issue and are working quickly to fix this video. We apologize for this inconvenience. Please try again later.

 

*******************

This is so frustrating.... I have been able to use the app for weeks on end with out an issue. Now I am getting this error when using the app Live or to search for a specific show. I am using an iPad 3 with the 9.3.3 iOs. I even tried to use the app on my iphone -- same result error message wise.. However I can watch Xfinity tv just fine via CPU.

 

I have done a hard reset on my iPad, turned off/on the wi-fi, uninstalled and reinstalled the Xfinity Go app... nothing works

 

PLEASE FIX THIS ISSUE!