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Unable to stream videos

New Poster

Unable to stream videos

Video access issue 410 when trying to stream a video on Xfinity go?
Problem Solver

Re: Unable to stream videos


Did you sign in to the To Go App? You should be able to sign in with your primay username or comcast email address and password.  What kind of error are you getting?  I mean does it say Error 410 ?


New Poster

Re: Unable to stream videos

I see that someone else is having the same issue:

- Video access issue::410

I am accessing xfinity through my Iphone (5) and the xfinity to go app with the latest IOs version. The problem is constant no matter is using data or wifi. Any suggestions?


Problem Solver

Re: Unable to stream videos

Hi Jd7060,

 Because you are posting to a thread that is over six months old I suggest you post a new question. I think this will help you get more replys.

 Include if you are using the "Xfinity To Go" App or not. Best of luck.

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