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Unable to login to hbogo.com. Their sign in just takes me to my Xfinity account page.

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Unable to login to hbogo.com. Their sign in just takes me to my Xfinity account page.

Whereas before, when I would sign in to hbogo on their website:

  1. It would take me to a page to select my service provider.
  2. I would select Xfinity.
  3. It would take me to the Xfinity login page, where I would sign in.
  4. Then it would redirect me back to the hbogo site, but now logged in.

Now when I do the above, it redirects me to an Xfinity page to add HBO to my account, and doesn't log me in. Even if I login to the Xfinity site first, then go to the hbogo site, I am still signed out on the HBO site.
Page where signing in on the hbogo site redirects me:

 


I've tried asking for help in the live chat, and by calling, but no one seems to know what to do about it, so asking here. Seems similar to these issues: http://forums.xfinity.com/t5/XFINITY-Stream-Website/Can-t-activate-sign-in-to-HBO-Go-anymore/td-p/29... and http://forums.xfinity.com/t5/Billing/Re-HBO-GO-Activation-Broken/td-p/2935484. For the 2nd one, it was resolved by someone from comcast sending them an "entitlement refresh" to their account. Maybe that's what I need?

 

I should also add that the HBO channels work fine, it is just hbogo that does not work.

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