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Unable to load TV Shows on computer

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Unable to load TV Shows on computer

I am getting an error "562".  What does that mean??????

Official Employee

Re: Unable to load TV Shows on computer


michaelmw08 wrote:

I am getting an error "562".  What does that mean??????


Try uninstalling the Flash Player completely from your computer and then go here and download it again. Once installation is complete, try watching the video again.

 

If it is still not working, please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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