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Unable to get a dropdown when changing date or time in TV Listings

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Unable to get a dropdown when changing date or time in TV Listings

I am unable to get a dropdown when I try to change the date or time in 'my TV Listings' (occasionally it works).

 

Also, my DVR listings are different than on my TV.

 

For example - I setup 'Boss' to record. When I look at my DVR online I see a recording for 10/21 but no recording for the pilot episode for 10/14.

 

It would be nice if your staff would thoroughly 'test' before rolling out new functions and sites.

 
I volunteer if you need a pre-release tester - rather than doing it 'after the fact'.

Bev

 

Accepted Solution

Re: Unable to get a dropdown when changing date or time in TV Listings

Hi all,

 

This is now working. You are now able to click the arrows.

 

Thank you for your feedback and patience,

Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

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New Poster

Re: Unable to get a dropdown when changing date or time in TV Listings

The entire "TV" portion of the website does not seem to work well at all. It wasn't that great before, and now it's worse. Half the time when I search for something the page won't even load properly. It should be easy to use, and it's not. At all.

Service Expert

Re: Unable to get a dropdown when changing date or time in TV Listings

I discovered that clicking the arrow doesn't work. Click the date and the time instead. 




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Official Employee

Re: Unable to get a dropdown when changing date or time in TV Listings


Queen-Evie wrote:

I discovered that clicking the arrow doesn't work. Click the date and the time instead. 


We are aware of this issue and our team is currently working on fixing it.

 

Like Queen-Evie said, please click the date and time and not the arrow in the meantime.

 

bev2k600,

 

Boss' pilot episode airs 10/21 and not 10/14. We have a 20 minute preview available to watch online here:

 

http://xfinitytv.comcast.net/tv/Boss/172516/2148753011/Boss-Extra/videos

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Official Employee

Re: Unable to get a dropdown when changing date or time in TV Listings

Hi all,

 

This is now working. You are now able to click the arrows.

 

Thank you for your feedback and patience,

Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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