Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,454

members

71

online now

1,953,333

discussions

Top

Unable to enter zip code in "Change Location"

ANSWERED
New Poster

Unable to enter zip code in "Change Location"

Attempting to enter zip code in “TV Listings recommended by Comcast Change Location” option, but a “DAC: 112_1” appears where you would normally enter the zip code and this doesn't allow any entry so I’m unable to change from the default location.  Any suggestions?

Accepted Solution

Re: Unable to enter zip code in "Change Location"

Hello,

Go to the bottom of the page and you will see a link xfinity tv settings. Click on that and on the next page you will see the existing zip code and a edit link. Click on edit and make your change and save it.

View answer in context
Tags (1)
Silver Problem Solver

Re: Unable to enter zip code in "Change Location"

Hello,

Go to the bottom of the page and you will see a link xfinity tv settings. Click on that and on the next page you will see the existing zip code and a edit link. Click on edit and make your change and save it.

New Poster

Re: Unable to enter zip code in "Change Location"

Thanks; that enabled me to fix the problem.  I appreciate the help. 

Contributor

Re: Unable to enter zip code in "Change Location"

have same prob and did as you suggested - got box showing dac:124_26 and could not delete in order to enter zip code

 

any add'l suggestion would be appreciated. 

 

thanx

 
Discussion stats
  • 3 replies
  • 2337 views
  • 0 kudos
  • 3 in conversation