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Unable to Find Listing Details Unfortunately, there was a problem retrieving listing details.

Posted by
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Message 1 of 6
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I keep getting this message when I try to view Live TV or when I try to view my Saved Recordings from the Xfinity website

(Error getRecordings.400)

 

I can watch Saved purchases and On Demand programming; however.

 

Can anyone please help?

 

Thanks

5 REPLIES
Posted by
Contributor

Message 2 of 6
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Joe2222 wrote:

I keep getting this message when I try to view Live TV or when I try to view my Saved Recordings from the Xfinity website

(Error getRecordings.400)

 

I can watch Saved purchases and On Demand programming; however.

 

Can anyone please help?

 

Thanks


I am having this problem today.  I was watching it just fine and then the same message came up.  Waiting for an answer from someone.  Did it rectify at your end yet?

Posted by
Service Expert

Message 3 of 6
731 Views

It has been a while, but I believe when I got a 400 it was because I lost connection to the Comcast servers over the Internet.




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Posted by
New Poster
Message 4 of 6
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I am a Comcast customer and am also experiencing this issue.  It was working just fine until a few weeks ago.  I try to watch Live TV on my laptop at work and get the message"Unable to find listing details. There was a problem retrieving list details".  What is the workaround for this issue?  I am not seeing anyone from Comcast trying to resolve this issue. 

 

Please!  Let's have some solutions. 

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Message 5 of 6
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Better get with the program Comcast. Fix it. (Not that they ever read this or actually care)

Posted by
Service Expert

Message 6 of 6
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Topic now Closed.




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon