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Unable to Find Listing Details Unfortunately, there was a problem retrieving listing details.

Posted by
Visitor
  • Congrats on Posting your first topic!

Member Since: ‎12-03-2016
Posts: 1
Message 1 of 6 (589 Views)

Unable to Find Listing Details Unfortunately, there was a problem retrieving listing details.

I keep getting this message when I try to view Live TV or when I try to view my Saved Recordings from the Xfinity website

(Error getRecordings.400)

 

I can watch Saved purchases and On Demand programming; however.

 

Can anyone please help?

 

Thanks

5 REPLIES
Posted by
Contributor

Member Since: ‎07-31-2014
Posts: 33
Message 2 of 6 (510 Views)

Re: Unable to Find Listing Details Unfortunately, there was a problem retrieving listing details.


Joe2222 wrote:

I keep getting this message when I try to view Live TV or when I try to view my Saved Recordings from the Xfinity website

(Error getRecordings.400)

 

I can watch Saved purchases and On Demand programming; however.

 

Can anyone please help?

 

Thanks


I am having this problem today.  I was watching it just fine and then the same message came up.  Waiting for an answer from someone.  Did it rectify at your end yet?

Posted by
Service Expert

Member Since: ‎08-19-2009
Posts: 7,218
Message 3 of 6 (455 Views)

Re: Unable to Find Listing Details Unfortunately, there was a problem retrieving listing details.

It has been a while, but I believe when I got a 400 it was because I lost connection to the Comcast servers over the Internet.




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Posted by
Visitor
Member Since: ‎09-24-2015
Posts: 1
Message 4 of 6 (295 Views)

Re: Unable to Find Listing Details Unfortunately, there was a problem retrieving listing details.

I am a Comcast customer and am also experiencing this issue.  It was working just fine until a few weeks ago.  I try to watch Live TV on my laptop at work and get the message"Unable to find listing details. There was a problem retrieving list details".  What is the workaround for this issue?  I am not seeing anyone from Comcast trying to resolve this issue. 

 

Please!  Let's have some solutions. 

Posted by
Visitor
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Member Since: ‎08-24-2015
Posts: 1
Message 5 of 6 (159 Views)

Re: Unable to Find Listing Details Unfortunately, there was a problem retrieving listing details.

Better get with the program Comcast. Fix it. (Not that they ever read this or actually care)

Posted by
Service Expert

Member Since: ‎08-02-2013
Posts: 12,539
Message 6 of 6 (141 Views)

Re: Unable to Find Listing Details Unfortunately, there was a problem retrieving listing details.

Topic now Closed.




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Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon