Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,809,605

members

9

online now

1,954,970

discussions

Top

Two Desperate Housewives episodes not working

New Poster

Two Desperate Housewives episodes not working

I'm getting this error on Desperate Housewives Season 5 Ep. 11 and 12 Only. Ep 13 is working.

 

 

Thanks!

Tags (1)
Official Employee

Re: Sorry, this video is currently unavailable. (Error 6002)


heidivargas wrote:

I'm getting this error on Desperate Housewives Season 5 Ep. 11 and 12 Only. Ep 13 is working.

 

 

Thanks!


Thank you for alerting us about this issue. Our team is working on fixing these now. I will update you when they are fixed.

 

Thank you for your feedback and sorry for your inconvenience,

Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Official Employee

Re: Sorry, this video is currently unavailable. (Error 6002)

These episodes are now working.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Discussion stats
  • 2 replies
  • 575 views
  • 0 kudos
  • 2 in conversation