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Starting on the 2nd or 3rd the app AND online guide can no longer change the channel (can't even detect the boxes.)
Are you aware of this comcast?
Having the same issue with PC and Android phone. I haven't used in a while but decided to give it a go. Unable to identify my Motorola DCT700 which worked back in the summer.
We had an issue at work this past week where 2/3 of our 40 cable boxes stopped working. Spoke to comcast on 4 different occaisions in 3 days without a fix. Comcast guy came out Friday morning and of course by then boxes were working. He did mention that Comcast was doing some new configuring and was having issues. I wonder if this is related. None of the phone techs mentioned this.