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Then upgrade ios and app both, still not work.
Then del app, install app again, still not work
What happens when you try to start the app? Does it crash immediately?
I clicked "my dvr," . Tv shows "it not available or is currently disabled"
Can you check your Settings page again and see if it switched back to the OFF position. I have seen this issue before and that was the result.
Now, it is ON.
And can not switch tv channels by ipad.
A ticket was opened for you on 3/4/13 and someone will reach out to you shortly.
I have installed the app on both iPad and iPhone. Both recognize the cable/dvr box. I have selected a television program. "Watch on TV" appears (no record option). When watch on TV is pushed the apple device sends request to the cable box and a response window appears the says; "Sorry! An error occured during this request."
Same on both Apple devices.