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Tv go app won't play certain movies

New Poster

Tv go app won't play certain movies

Hey I have the tv go app and it allows me to watch some of the movies and tv shows without a problem but when I try to watch some of the videos it says "to watch this video you'll need to upgrade your subscription. Are you already a subscriber? Please contact us for assistance." So that's what I'm doing. Smiley Happy if you could let me know what to do, I would appreciate it.
Silver Problem Solver

Re: Tv go app won't play certain movies

The app tells you what package a show is tied to, so you would need to add that to your subscription. Since I don't know what shows you are trying to watch, and since I'm only another customer like you, I cannot say what package you need to subscribe to and how much it would cost you.
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