Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,700

members

35

online now

1,952,675

discussions

Top

Tv Go app

New Poster

Tv Go app

Every time I try to log in to the app ot tells me I have to be on my home wi-fi. It will not recognise that I am at home and using the same internet conection that I am now how do I correct this.

 

Also with this app will I be able to watch live TV on my tablet of any channel that I get at home or is this not posible with any comcast app.

Official Employee

Re: Tv Go app

Are you sure it's Xfinity TV Go and not Xfinity TV? TV Go has 40 or 50 live channels Xfinity TV is for cloud service ( which won't work if you're not in an area that has cloud service)




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Discussion stats
  • 1 reply
  • 549 views
  • 0 kudos
  • 2 in conversation