Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,291

members

46

online now

1,953,171

discussions

Top

Trying to set up DVD manager on ipad

New Poster

Trying to set up DVD manager on ipad

It is telling me that there is DVD manager in my area and I have a DVD but it says it is unable to detect it. What do I need to do?
Tags (1)
Silver Problem Solver

Re: Trying to set up DVD manager on ipad

What cable box do you have?

Official Employee

Re: Trying to set up DVD manager on ipad


tawtem2010 wrote:
It is telling me that there is DVD manager in my area and I have a DVD but it says it is unable to detect it. What do I need to do?

Here is the list of compatible DVRs:

 

http://customer.comcast.com/help-and-support/cable-tv/requirements-for-dvr-manager/

 

If you do not have a compatible DVR, please contact your local Comcast Service Center and ask them about swapping your box with a new one.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Discussion stats
  • 2 replies
  • 432 views
  • 0 kudos
  • 3 in conversation