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Trouble finding TV Listings in my area

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Regular Visitor

Trouble finding TV Listings in my area

Hi, 

 

I need help in finding TV listings in my area.  Only shows partial listings or just a gray screen.

 

Ilona Gilbert

Accepted Solution

Re: Trouble finding TV Listings in my area


Bridget07 wrote:

Hi, 

 

I need help in finding TV listings in my area.  Only shows partial listings or just a gray screen.

 

Ilona Gilbert


Please make sure that all of the filters are off. On the left hand side of the grid, if any of those filters are highlighted blue, click them again to turn them off.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

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Tags (1)
Silver Problem Solver

Re: Trouble finding TV Listings in my area

Hello,

Have you tried using the program tab on top of the page and click on channel lineup?

Official Employee

Re: Trouble finding TV Listings in my area


Bridget07 wrote:

Hi, 

 

I need help in finding TV listings in my area.  Only shows partial listings or just a gray screen.

 

Ilona Gilbert


Please make sure that all of the filters are off. On the left hand side of the grid, if any of those filters are highlighted blue, click them again to turn them off.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Regular Visitor

Re: Trouble finding TV Listings in my area

Hi Joe,

 

Thanks for the advise.  It worked.  It is real easy and I will remember it in future.

 

Thanks again.

 

Ilona

Contributor

Re: Trouble finding TV Listings in my area

bridget07 -may i ask where your service area is that you can see the programs in the grid?  and what browser are you using - on a pc or a mac?

 

i get the grey screen - there are no filters on - and i am even blocked from entering a zip code!

 

this is soooooo frustrating!

 

thanx

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