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The infinity tv app will not allow me to log in

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The infinity tv app will not allow me to log in

I just downloaded the infinity app and it will not allow me to log in. I have deleted app reinstalled it, turned off iPad, cleared cookies and cache. Still does not work???
Silver Problem Solver

Re: The infinity tv app will not allow me to log in

so you downloaded the xfinitytv app.  you need to log in with the primary account holders credentials.  Can you log in with the same credentials on your computer?

Official Employee

Re: The infinity tv app will not allow me to log in


Ryan4 wrote:
I just downloaded the infinity app and it will not allow me to log in. I have deleted app reinstalled it, turned off iPad, cleared cookies and cache. Still does not work???

What error message are you getting when trying to sign in?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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