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The app stopped recognizing that it is on the home wifi

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The app stopped recognizing that it is on the home wifi

Why does the app stop recognizing my home WiFi that has not changed?

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Re: The app stopped recognizing that it is on the home wifi


kjucks wrote:

Why does the app stop recognizing my home WiFi that has not changed?


I had this problem last night on wired and wireless, on the web site and on the app. I checked all of my equipment and all seemed fine. I called support and asked for my account to be refreshed, and a few minutes later it was working again. So if nothing has changed since you last used streaming at home, you might want to give this a try.

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