Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,392

members

74

online now

1,952,521

discussions

Top

The Wire episodes not working

ANSWERED
Frequent Visitor

The Wire episodes not working

Still trying to catch up on this show and have seen Season 2 Episode 1 which works online... But Episode 2 and 3 are coming up but now showing anything from that season...  Just getting dead air with the counter...

 

All other videos are working fine....

 

Thanks...

 

 

Accepted Solution

Re: The Wire Season 4

Hi all,

 

These videos are now working.

 

Please try these videos again and let me know if you are still seeing this issue.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

View answer in context
Tags (1)
Official Employee

Re: The Wire Season 2


Doug-H wrote:

Still trying to catch up on this show and have seen Season 2 Episode 1 which works online... But Episode 2 and 3 are coming up but now showing anything from that season...  Just getting dead air with the counter...

 

All other videos are working fine....

 

Thanks...

 

 


Thank you for alerting us about this issue. Our team is working on it now and I will update this thread when it is resolved.

Sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
New Poster

The Wire Season 4

The first episode of season 4 will not play.  When the video starts, all I get is a green background with no audio.

 

Also, several episodes seem to be missing from season 4.

 

Other than that, the rest of the episodes seem to be playing fine.

 

 

Tags (1)
Official Employee

Re: The Wire Season 4

Hi all,

 

These videos are now working.

 

Please try these videos again and let me know if you are still seeing this issue.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Discussion stats
  • 3 replies
  • 813 views
  • 0 kudos
  • 3 in conversation