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The Only Channel Listed is CMT

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The Only Channel Listed is CMT

The only 2 channels available to me are the CMT channel on the streaming app but I have service for the 140+ plan. Any ideas?

Accepted Solution

Re: The Only Channel Listed is CMT

THANK YOU!
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Official Employee

Re: The Only Channel Listed is CMT

Hello martinkrisuk, I can look into your channel lineup issues for you. Can you please send me a private message with your full address and account number by clicking my name (ComcastAmir) and then clicking "private message me"?





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New Poster

Re: The Only Channel Listed is CMT

Ok, I just did. Thanks!

Official Employee

Re: The Only Channel Listed is CMT

Hello @martinkrisuk. I've received your private message information, thank you for sending.

 

The reason you are unable to receive all of the channels in your channel lineup, is because your install has not yet completed. Once this completes, your billing will start and your video entitlements will start. 

 

Please let me know if you have any other questions or concerns. 




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New Poster

Re: The Only Channel Listed is CMT

THANK YOU!
Official Employee

Re: The Only Channel Listed is CMT

You are always welcome. Thank you for using the Forums!




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